GeoChronicle

Support

Help with GeoChronicle on iPhone

In-app support: Signed-in users can open Account & Privacy from the person icon in GeoChronicle. This includes privacy information and permanent account-deletion requests.

Location not working

Open iPhone Settings, find GeoChronicle and allow Location While Using the App. You can still search places manually if you prefer not to share location.

Camera / Enter the Past

Open iPhone Settings, find GeoChronicle and enable Camera. Camera access is optional and used only when you choose a camera-based historical experience.

Sign-in problems

Use the email address registered to GeoChronicle, or choose an available social sign-in option such as Google. New email/password accounts verify the email address using a one-time code.

Account deletion and privacy

Open Account & Privacy in the app and choose Request account deletion. Requests may take up to 30 days to complete. See the Privacy Policy for more information.

App feedback

During TestFlight, use Apple’s TestFlight feedback facility for bugs, screenshots and beta feedback. Public-release contact information will also be displayed on GeoChronicle’s App Store support listing before general App Store distribution.

Privacy Policy · Terms of Use